banking rant
Nov. 20th, 2004 07:36 am![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png){kind=small}
sereneorangeSweet chocolate christ, what the hell? I am used to our customers not
being able to do basic math, but it is getting ridiculous.
This is
not at all unusual lately. The customer calls in and has $489 in account.
They made a deposit yesterday of $480 because they are going to have a
check coming through for $486. They hear this balance on the automated
system and call an operator to see if the $486 check came through.
Uh. ..no. Is your balance $3?
They repeatedly ask me if I am
sure that the $486 check has not been paid. And they repeatedly verify
that their balance in $489. Do they think they have an extra $489 in their
account?
Damn I am cranky.
being able to do basic math, but it is getting ridiculous.
This is
not at all unusual lately. The customer calls in and has $489 in account.
They made a deposit yesterday of $480 because they are going to have a
check coming through for $486. They hear this balance on the automated
system and call an operator to see if the $486 check came through.
Uh. ..no. Is your balance $3?
They repeatedly ask me if I am
sure that the $486 check has not been paid. And they repeatedly verify
that their balance in $489. Do they think they have an extra $489 in their
account?
Damn I am cranky.
![[identity profile]](https://www.dreamwidth.org/img/silk/identity/openid.png){kind=small}
(no subject)
Date: 2004-11-20 05:52 am (UTC)(no subject)
Date: 2004-11-20 07:22 am (UTC)(no subject)
Date: 2004-11-20 03:24 pm (UTC)Mmm..chocolate Christs...they should make those for Christmas. *would page Mel Gibson, but knows he'd make a chocolate Christ with a weird yellow marshmallow filling ;D*
(no subject)
Date: 2004-11-20 04:30 pm (UTC)