aarrrggghhhh!!!!!

[sereneorange]

Imma going to pull out my hair. First of all there are a million people
overdrawn.I don't mean a little overdrawn either, I am talking hundreds an
thousands of dollars. I went into one woman's account today to do
maintenance from an issue from before and she had about $20 in her account
2 weeks ago. She has written well over $2000 in checks, and the fees are
around $800. She has made no deposits. Out of curiosity, I looked at the
signatures and compared them to her previous checks and deposits. They are
the same. She would have recieved several OD notices by now. She has not
called. What the hell? Is she not even a little bit
afraid of jail?

There are all of these people that cannot read or
are terrified of their computer and want help getting on.

C: I
click "Log in?"

M: no sir. Click on the orange button that
says "Get user id"

C: I click "Log in?"

M:
no sir. Click on the orange button that says "Get
user id"

C: I click "Log in?"

**You click on
log in and I am flying through this phone to stab you**

M:
no sir. Click on the orange button that says "Get
user id"

C: Oh....should I click on the orange button that
says"Get user ID"

M: That is a great idea sir. Let's start
there.

*facepalm*

Sheesh