Banking Rant
Dec. 6th, 2004 10:06 amOur systems are down, so when someone comes on my line I say,
"This is Marilyn Gerber, unfortunately we are having a system problem
and we are unable to access any account information. I
apologize for the inconvienence. Is there general
information I can assist you with?"
What I get in
response is :
- Yes, I would like my balance.
- I need help
with my account - I need a release of lein
- I need you to
cancel an online bill payment
I have people not respond when I
say that. I repeat that I do not have access and they are silent. I have
had people ask if I was a robot. Let me assure you I have a very pleasant
and non monotone speaking voice. I think that I should start all
conversations with, "Hello, This is Marilyn Gerber and I have an anus
itch." That would certainly get their attention and I could just
refute that I had mentioned my anus. "Sir! I certainly did
not mention my anus! What an odd question."
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Feel free
to email me and provide me
entertainment. I have the lovely <lj user=jsjeep4x4> sending me
yahoo text messages to my yahoo messenger. My user id is mybarbell