title rant

Double Grr.

We lost a receptionist and for a little while various people take turns covering the phone. The open order people and the policy people each have 4.5 hours a week to cover and there are 6 examiners (me being one) that cover 2.25 hours a week. I takeTuesday afternoon 2:45 to 5:00. I hate it. Hate it hard. Since there is nothing I can do about it, I have tried to develop a better attitude about it. I am pretty okay today. I am a bit annoyed that I have a few hard files to work and some really funky property searches to do (officer needs to know who owns property at X address, and the last deed, but the tax assesors office apparently is not aware of that address being in existance- makes hunting it down kinda hard) and I cannot really focus long enough to get them done with the phone ringing off the hook. Not a big deal, I can do it later. Sometimes it is nice to have the 2.25 hours where I do not have to really think much if I don't want to (the time on phone doesn't count toward my production calculation). TODAY, every 5 minutes, for the past 2.25 hours, a fax machine has tried to fax my ear. I am starting to get a headache. I can understand if someone has given a party the wrong fax number, but after the first 10 times and the fax failing, wouldn't a human or machine just stop it? I would think their fax machine would give them a fail report and someone would try to contact someone and get a correct fax number. 

I am not a good receptionist as it is, and this is driving me batty.