The longest day ever!!

[sereneorange]

I went to work this morning and was please to find our systems down. We had absolutely no access to any accounts at all, and the only thing I had to do was tell people, " This is Marilyn Gxxxxx, unfortunately we are having a system problem right now and I am unable to access any account information. I apologize for the inconvienence. Is there some general information that I can assist you with" People then promptly give me their account numbers and ask what they payoff on their loan is, or what their interest rate is. So I have decided that the best way to deal with this is to answer the phone "Granny porn, ass fucking. This is Marilyn Gerber, unfortunately we are having a system problem right now and I am unable to access any account information. I apologize for the inconvienence. Is there some general information that I can assist you with?" That way, I have their attention. If they say, " did you just say 'grany porn.ass fucking?' I would just say, "absolutely not! That would be unprofessional!" I am guessing Bank One is not gonna go for that. It just went on from there.......