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Amusing call just now. Damn these people are dumb. This man calls in
about his loan. He has a voice that just sounds
stupid. His mommy gave him two checks made payable to him so that he could
pay his car loan. He is 28 years old. His payment was due
on the 4th. It is 5 pm and we assess a late fee 10 days after
the due date. He is getting a late fee Monday. It is past the cutoff time
even if he were to do a check by phone or make the payment at a branch
this weekend. The 14th is Sunday, not a business day.  He
wanted to know if he could mail the checks to us. Um..no the checks are
not made payable to us. After talking to him for a while and trying to
figure out what the hell he was talking about, I realize he is wanting to
get something in the weekend so it is postmarked before the
14th.  I explained that the postmark has nothing to do with it.
He said, "It should!" and I told him, "But
it doesn't." He said, "It should!" I said,
"I understand , but it doesn't matter what the postmark is." He
said, "It should!"

*sigh*

I said,
" I understand that you think it should,
but it doesn't" He said, "This is why I left Bank one.
"

I said," You left Bank One because your checking account
was charged off and closed after you were $407 overdrawn"

*click* hrm... wonder what his problem was?

(no subject)

Date: 2004-11-12 04:27 pm (UTC)
From: [identity profile] smalltownhero.livejournal.com
What a dumbass.. he musta been from my county.. LOL

(no subject)

Date: 2004-11-12 04:35 pm (UTC)
From: [identity profile] brat-81.livejournal.com
LMAO!!! I do not know how you deal with half of the people that call you. What a retard.

(no subject)

Date: 2004-11-12 09:20 pm (UTC)
From: [identity profile] serene-orange.livejournal.com
I wear out my mute button, that is how. Walk past my desk and you hear. "No ma'am the last 8 digits on your card please. That is four digits. No ma'am, that is 5 digits. I am looking for the last 8 please. no ma'am that is 6 digits. I need the last 8 please, you fucking moron how in the hell did you manage to dress yourself you one IQ point having drooling no eye of the tiger but the dull stare of a dairy cow having retard."
But..that is not what the customer heard. One day I am going to forget to press it when I start talking smack and get fired.

(no subject)

Date: 2004-11-13 01:14 pm (UTC)
From: [identity profile] brat-81.livejournal.com
LOL!! That is too funny!! Why do all the brain dead ones seem to call you?
I hope you never forget the mute button!!

(no subject)

Date: 2004-11-13 03:50 pm (UTC)
From: [identity profile] serene-orange.livejournal.com
they don't call just me. There are plenty to go around.

(no subject)

Date: 2004-11-12 07:18 pm (UTC)
From: [identity profile] 0112358132134.livejournal.com
oh man, i kinda miss idiots like that...

I work for a credit union and I used to be in the call center (I'm in IT now)...oh man, some people are just plain retarded. They make me laugh. The last call that I took on my last day in the call center was a guy that WAS joint on an account but had removed himself from it, and he was calling in to check if a deposit was made...but we can't give him any info because he's not on the account. So yeah, I got cussed out like whoa. it was funny tho.

(no subject)

Date: 2004-11-12 07:19 pm (UTC)
From: [identity profile] 0112358132134.livejournal.com
oh, and i'll bet you that the guy you talked to today voted for bush.

(no subject)

Date: 2004-11-12 09:15 pm (UTC)
From: [identity profile] serene-orange.livejournal.com
I don't think he could figure out the voter registration form.

(no subject)

Date: 2004-11-14 10:02 am (UTC)
From: [identity profile] onnotangu.livejournal.com
to people like that I say" durrh My name is george and my favorite color is clear.durr"

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