Banking Rant regarding online bill pay
Nov. 27th, 2004 11:00 amalright customers , here is the freaking deal:
You may not call in, complain to me, or even mutter cursewords to yourself in the privacy of your own home if you do not read the silly little words we put on the screen.
You may not call in, complain to me, or even mutter cursewords to yourself in the privacy of your own home if you do not read the silly little words we put on the screen.
- There is a disclosure, we have you click on "I agree" because there are important things in there you should know
- We make you go through two screens and tell you to make sure everything is right. There are words on this page that tell you when your payment is coming out of your account and if you ignore this or think we are just playing with you , you must take your overdraft fees and shut the hell up.
- Coming on my line screaming, "Your web site is broken and your fuckin' bill pay overdrew my account" makes me roll my eyes and immediate look on the system for precisely where you fucked up. I love to make you look stupid. Here is a plate of crow, would you like a piece?